Shipping Policy

Last Updated: October 21, 2026

Thank you for shopping with DAYLIGHT GRACE. We aim to provide a clear, convenient, and reliable shipping experience for our customers in the United States.

1. Shipping Destinations

We currently offer shipping to eligible addresses within the United States. Available destinations and shipping options will be displayed at checkout.

2. Shipping Methods and Rates

We offer the following shipping options:

Standard Shipping

Shipping Fee: $5.99
Estimated Delivery: 8–12 business days
Free Shipping: Available on qualifying orders of $39.99 or more.

Express Shipping

Shipping Fee: $9.99 for orders below $39.99.
Shipping Fee on Orders of $39.99 or More: $3.99.
Estimated Delivery: 5–7 business days.

For orders of $39.99 or more, standard shipping is free, and you may upgrade to express shipping for an additional $3.99.

The applicable shipping method and fee will be displayed at checkout before you complete your purchase.

3. Order Processing

Orders are processed after payment confirmation.

Order processing time is separate from shipping transit time. Please allow [insert confirmed processing time] for order preparation before dispatch.

During holidays, promotional periods, or other periods of high order volume, processing may take longer.

4. Estimated Delivery Times

The delivery times listed above are estimates and are not guaranteed delivery dates.

Actual delivery may vary depending on the destination, carrier operations, weather, customs processing, and other circumstances outside our reasonable control.

We will communicate material shipping delays when required by applicable law.

5. Order Tracking

When tracking information is available, we will send a shipping confirmation email containing your tracking details.

Please allow time for the carrier's tracking system to update after your package has been dispatched.

6. Shipping Address

Please check your shipping address carefully before placing your order.

If you notice an error, contact support@daylightgrace.com as soon as possible. We cannot guarantee address changes after an order has been processed or dispatched.

7. Customs Duties and Import Charges

Orders shipped internationally may be subject to import duties, taxes, customs inspections, or carrier handling fees.

Any applicable import charges and the party responsible for paying them depend on the shipping arrangement and applicable law. We will provide relevant information where available.

If your order is shipped on a duty-paid basis, the applicable checkout or shipping terms will explain this arrangement.

8. Lost, Delayed, or Damaged Packages

If your package is delayed, appears lost, or arrives damaged, please contact us at support@daylightgrace.com.

Include your order number and any relevant tracking information. Our customer support team will review the issue and help determine the appropriate next steps.

If an item is damaged, defective, or incorrect due to an issue attributable to us, our Refund & Returns Policy applies.